Careers and recruitment

Job duties:

• Clean premises (internal and external, including toilets) and equipment
• Check the cleanliness of dishes and cutlery, housekeepers, etc.
• Setting the tables
• Set up and maintain service
• Buffet preparation, including plates and cutlery
• Update sales and communication materials
• Welcome guests, explain the operation and note their room number
• Information on the day’s offer
• Ensure ongoing customer satisfaction
• Listen to customers and respond to their requests
• Clearing and straightening tables
• At the end of the shift, hand in the sign-in sheet at reception
• Manage inventory and best-before dates
• Ensure order follow-up
• Ensure cleanliness of storage areas (dry storage, refrigerators, freezers)
• Preparing a room service menu
• Organize and carry out seminar lunch service when available

Skills required for the position

Knowledge/Savoir-faire:

• Adopt gestures and postures
• Apply health and safety instructions
• Guaranteeing quality of service
• Putting the customer at the heart of our business and mission
• Being responsive
• Organizational skills and attention to detail

Know-how :

• Smiling, available, discreet, pleasant
• Adopt a professional attitude and presentation in all circumstances
• Manage customer complaints and negative comments
• Adapting to a diverse customer base
• Working in a team